The Hot Slice Semi-Custom Mini Brand Kit – Terms of Service

Effective Date: 05/10/2025

By purchasing The Hot Slice semi-custom brand kit from Nancy Guerrera Design, you (“Client”) agree to the following terms:

1. Booking & Payment

  • A signed service agreement and payment are required to reserve your project start date.

  • Payment Options:

    • Pay in full at time of booking

    • Or, select a two-payment plan:

      • 50% non-refundable deposit to book

      • 50% balance due before final files are delivered

Final design files and usage rights will only be released once the full payment has been received.

2. Project Timeline

  • Projects are completed within 3 weeks, not including weekends.

  • This timeline begins only after all required materials—especially copy/text content—are submitted by the Client.

  • Delays in providing content or feedback may push back the timeline or require rescheduling.

3. Client Responsibilities

To keep your project moving and on schedule, you agree to:

  • Submit all required content and materials (copy, visual preferences, existing assets, etc.)

  • Attend scheduled calls

  • Provide feedback within 2 business days of receiving design drafts

4. Revisions

  • Two (2) rounds of revisions are included in your project scope.

  • Additional revisions are available upon request and will be quoted based on scope, starting at $75 per round.

5. Refund Policy

Due to the custom and creative nature of this service, all payments are non-refundable. If a payment plan is selected, the deposit secures your project slot and is not refundable under any circumstances.

6. Missed Deadlines or Inactivity

If the Client becomes unresponsive for more than 10 business days without prior communication, the project may be paused or closed. In such cases, any paid amounts are forfeited and no refunds will be issued.

7. Usage Rights

Upon full payment, you receive non-exclusive rights to use the final deliverables for your business marketing. Nancy Guerrera Design retains the right to showcase the work in her portfolio and marketing unless otherwise agreed in writing.

If you have questions before purchasing, please reach out to hello@nancyguerrera.com. I want this to be a good fit for both of us.